All Systems Operational

About This Site

This Action and SnapHOA Technology Department will utilize this page to provide updates on any issues or planned outages that might affect Team Members and Residents. Please check back to this page often to receive regular updates.

If you are experiencing issues with any application, please check below to see if that program is listed as currently being affected. If it's not listed as Operational, that means that we are aware that there is an issue and we are actively working to resolve the issue and any updates we have will be provided through this site.

Uptime over the past 90 days. View historical uptime.
Databases (Sql) Operational
90 days ago
100.0 % uptime
Today
Exchange 365 (Email) Operational
90 days ago
100.0 % uptime
Today
File Server Operational
90 days ago
100.0 % uptime
Today
H Drive Operational
90 days ago
100.0 % uptime
Today
R Drive Operational
90 days ago
100.0 % uptime
Today
T Drive Operational
90 days ago
100.0 % uptime
Today
User Files Operational
90 days ago
100.0 % uptime
Today
Sharepoint Operational
90 days ago
100.0 % uptime
Today
SnapHOA Operational
90 days ago
99.79 % uptime
Today
Action List Operational
90 days ago
100.0 % uptime
Today
Desktop (Architectural/Violations) Operational
90 days ago
99.89 % uptime
Today
Management App Operational
90 days ago
99.64 % uptime
Today
Mobile App Operational
90 days ago
99.99 % uptime
Today
Resident/Board Portal Operational
90 days ago
99.42 % uptime
Today
Satellite/Corporate Office Operational
90 days ago
100.0 % uptime
Today
Wifi Operational
90 days ago
100.0 % uptime
Today
Internet Operational
90 days ago
100.0 % uptime
Today
Printing Operational
90 days ago
100.0 % uptime
Today
VDI Operational
90 days ago
100.0 % uptime
Today
VPN Operational
90 days ago
100.0 % uptime
Today
WordPress Operational
90 days ago
100.0 % uptime
Today
AWS Operational
90 days ago
100.0 % uptime
Today
AWS ec2-us-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS s3-us-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS ec2-us-west-2 Operational
90 days ago
100.0 % uptime
Today
Jira Operational
Jira Service Management Jira Service Management Email Requests Operational
Jira Service Management Automation for Jira Operational
Jira Service Management Authentication and User Management Operational
Jira Service Management Service Portal Operational
Twilio SendGrid Operational
SendGrid API Operational
SendGrid API v2 Operational
SendGrid API v3 Operational
SendGrid Email Activity Operational
SendGrid Event Webhook Operational
SendGrid Parse API Operational
Twilio REST API Operational
Twilio SMS Operational
Twilio SMS Long Code, North America Operational
Zoom Operational
90 days ago
99.99 % uptime
Today
Zoom Zoom Chat Operational
90 days ago
100.0 % uptime
Today
Zoom Zoom Meetings Operational
90 days ago
99.98 % uptime
Today
Zoom Webhooks Operational
90 days ago
100.0 % uptime
Today
Zoom Zoom Phone Operational
90 days ago
99.98 % uptime
Today
Zoom Calling (Inbound/Outbound) Operational
Zoom SMS/MMS (Inbound/Outbound) Operational
Archived Operational
90 days ago
100.0 % uptime
Today
GRID Operational
90 days ago
100.0 % uptime
Today
Jenark Operational
90 days ago
100.0 % uptime
Today
Confluence Search Operational
Confluence View Content Operational
CodeTwo Outlook add-ins Operational
CodeTwo Signature adding (rules processing) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 25, 2025

No incidents reported today.

Dec 24, 2025

No incidents reported.

Dec 23, 2025

No incidents reported.

Dec 22, 2025

No incidents reported.

Dec 21, 2025

No incidents reported.

Dec 20, 2025

No incidents reported.

Dec 19, 2025
Delays with Accounting Information in CINC Systems
Resolved - Our team has confirmed that the issue has been resolved. Systems are operating normally at this time, and we will continue to monitor for stability.

If you experience any lingering concerns, please contact the Technology Support Department for assistance.

Thank you for your patience and understanding.
Dec 19, 10:06 PST
Monitoring - Our team will continue to actively monitor systems as CINC works on a resolution over the next few weeks. You may notice occasional or intermittent delays during this time. We will continue to share any provided updates. If you encounter issues beyond slow performance, please contact the Technology Support Department for assistance.

Thank you for your continued patience.
Dec 4, 10:54 PST
Investigating - We are currently experiencing delayed response times with our backend accounting platform, CINC Systems. As a result, users may encounter extended wait times or intermittent errors when accessing information through the SnapHOA system. Our team is actively working with our partners at CINC Systems to resolve the issue as quickly as possible. We appreciate your patience during this time. If you encounter issues beyond slow performance or access errors, please contact the Technology Support Department for further assistance.

Thank you for your attention to this matter.
Dec 2, 09:28 PST
Wordpress Websites Unavailable
Resolved - We are aware that there is currently an issue with all Action Wordpress websites (including association websites).

We are investigating this issue and will provide an update as soon as we have one.

Thank you for your patience.

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Websites back online @ 9:41AM
Dec 19, 09:00 PST
Dec 18, 2025

No incidents reported.

Dec 17, 2025

No incidents reported.

Dec 16, 2025

No incidents reported.

Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

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