Partially Degraded Service

About This Site

This Action and SnapHOA Technology Department will utilize this page to provide updates on any issues or planned outages that might affect Team Members and Residents. Please check back to this page often to receive regular updates.

If you are experiencing issues with any application, please check below to see if that program is listed as currently being affected. If it's not listed as Operational, that means that we are aware that there is an issue and we are actively working to resolve the issue and any updates we have will be provided through this site.

Databases (Sql) Operational
90 days ago
100.0 % uptime
Today
Exchange 365 (Email) Operational
90 days ago
100.0 % uptime
Today
File Server Operational
90 days ago
100.0 % uptime
Today
H Drive Operational
90 days ago
100.0 % uptime
Today
R Drive Operational
90 days ago
100.0 % uptime
Today
T Drive Operational
90 days ago
100.0 % uptime
Today
User Files ? Operational
90 days ago
100.0 % uptime
Today
Sharepoint Operational
90 days ago
100.0 % uptime
Today
SnapHOA Operational
90 days ago
97.56 % uptime
Today
Action List Operational
90 days ago
100.0 % uptime
Today
Desktop (Architectural/Violations) Operational
90 days ago
100.0 % uptime
Today
Management App Operational
90 days ago
92.81 % uptime
Today
Mobile App Operational
90 days ago
100.0 % uptime
Today
Resident/Board Portal Operational
90 days ago
95.02 % uptime
Today
Satellite/Corporate Office Operational
90 days ago
99.97 % uptime
Today
Wifi ? Operational
90 days ago
100.0 % uptime
Today
Internet Operational
90 days ago
99.91 % uptime
Today
Printing Operational
90 days ago
100.0 % uptime
Today
VDI Operational
90 days ago
100.0 % uptime
Today
VPN ? Operational
90 days ago
100.0 % uptime
Today
WordPress Operational
90 days ago
100.0 % uptime
Today
AWS Operational
90 days ago
100.0 % uptime
Today
AWS ec2-us-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS s3-us-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS ec2-us-west-2 Operational
90 days ago
100.0 % uptime
Today
Jira Operational
Jira Service Management Jira Service Management Email Requests Operational
Jira Service Management Automation for Jira Operational
Jira Service Management Authentication and User Management Operational
Jira Service Management Service Portal Operational
Twilio SendGrid Degraded Performance
SendGrid API Operational
SendGrid API v2 Operational
SendGrid API v3 Operational
SendGrid Email Activity Operational
SendGrid Event Webhook Operational
SendGrid Parse API Operational
Twilio REST API Operational
Twilio SMS Operational
Twilio SMS Long Code, North America Degraded Performance
Zoom Operational
90 days ago
100.0 % uptime
Today
Zoom Zoom Chat Operational
90 days ago
100.0 % uptime
Today
Zoom Zoom Meetings Operational
90 days ago
100.0 % uptime
Today
Zoom Webhooks Operational
90 days ago
100.0 % uptime
Today
Zoom Zoom Phone Operational
90 days ago
100.0 % uptime
Today
Zoom Calling (Inbound/Outbound) Operational
Zoom SMS/MMS (Inbound/Outbound) Operational
Archived Operational
90 days ago
100.0 % uptime
Today
GRID Operational
90 days ago
100.0 % uptime
Today
Jenark Operational
90 days ago
100.0 % uptime
Today
Confluence Search Operational
Confluence View Content Operational
CodeTwo Outlook add-ins Operational
CodeTwo Signature adding (rules processing) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Aug 30, 2025

No incidents reported today.

Aug 29, 2025
Resolved - We’re happy to confirm that the issue has now been resolved. If you encounter any further issues, please Contact Support and we will be more than happy to assist you.

As always, we thank you for your patience!

Aug 29, 08:16 PDT
Investigating - We have been made aware of an issue affecting the Packages feature within SnapHOA – Management. Currently, the system does not change the status of a package when it is marked as either picked up or delivered.

Our team is actively investigating the issue and working on a resolution. We’ll provide an update as soon as we have more information.

Thank you for your patience.

Aug 29, 08:03 PDT
Aug 28, 2025

No incidents reported.

Aug 27, 2025

No incidents reported.

Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.

Aug 19, 2025

No incidents reported.

Aug 18, 2025

No incidents reported.

Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.