Resident Portal Add/Update Payment Information Issue

Incident Report for Action Property Management

Resolved

We’re happy to confirm that the issue has now been resolved. If you encounter any further concerns or recent reports from Residents, please Contact Support and we will be more than happy to assist you.

As always, we thank you for your patience!

Posted Nov 07, 2025 - 08:40 PST

Investigating

We are currently aware of an issue affecting residents' ability to update and add payment information to the Resident Portal.

Our team is actively investigating the issue and working toward a resolution. We will continue to monitor the situation closely and provide updates as more information becomes available.

Posted Nov 06, 2025 - 16:43 PST

This incident affected: SnapHOA (Resident/Board Portal).